Privacy policy

This privacy policy will explain how North West Hypnotherapy Clinic uses the personal data we collect from you when you use our website.

Topics

What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities

What data do we collect?

North West Hypnotherapy Clinic collects the following data:

  • Your name and contact details - so we can get back to you regarding your therapy.
  • Other personal information (marital status, occupation, etc.) - for us to obtain some additional background information about you.
  • Information such as medical conditions, gender, etc.

We'll only ask you for information that is relevant to your therapy. If you do not wish to disclose certain information, you don't need to provide it. However, the more information we gather, the more effective your therapy can be.

We'll always ask for permission to store these types of information:

  • Health conditions
  • Sexual orientation

How do we collect your data?

You directly provide North West Hypnotherapy Clinic with the data we collect. We collect data and process data when you:

  • Use or view our website via your browser’s cookies.
  • Use our contact form to send us an email.
  • Complete the client intake form.

How will we use your data?

North West Hypnotherapy Clinic collects your data so that we can:

  • Process your order.
  • Book consultation/therapy sessions.
  • Provide therapy sessions.
  • Email you with special offers on other products and services we think you might like.

North West Hypnotherapy Clinic processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

North West Hypnotherapy Clinic securely stores your data on the Hostinger and Google email servers so that we can read and send emails. The data is encrypted in transmission and won't be used for any other purpose or shared by third parties.

We'll also store your information on paper which is stored securely on premises for the purpose of providing therapy.

North West Hypnotherapy Clinic will keep your personal data for up to 2 years. Once this time period has expired, we will delete your data by removing emails and securely incinerating paper documents associated with it.

Marketing

North West Hypnotherapy Clinic would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing emails, you may always opt out at a later date.

You have the right at any time to stop North West Hypnotherapy Clinic from contacting you for marketing purposes.

If you no longer wish to receive marketing emails, you can reply or email This email address is being protected from spambots. You need JavaScript enabled to view it. with STOP to unsubscribe.

What are your data protection rights?

North West Hypnotherapy Clinic would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request North West Hypnotherapy Clinic for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that North West Hypnotherapy Clinic correct any information you believe is inaccurate. You also have the right to request North West Hypnotherapy Clinic to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that North West Hypnotherapy Clinic erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that North West Hypnotherapy Clinic restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to North West Hypnotherapy Clinic’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that North West Hypnotherapy Clinic transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Or write to us:

North West Hypnotherapy Clinic
Carnegie Library
361 Ormskirk Road
Wigan
WN5 9DQ

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

North West Hypnotherapy Clinic uses cookies in a range of ways to improve your experience on our website, including:

  • Storing temporary session data (such as a partially filled in contact form)
  • Keeping you signed in
  • Your consent to store cookies on your device

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Name Description Created by Expires
SESSION This has a unique string as its name. It's used to temporarily store input data and is necessary for most functionality to work. Viewing any page Browsing session ends
joomla_user_state Required for users to remain signed in during a session. Signing in Browsing session ends or user logs out
joomla_remember_me Used to keep users signed in over multiple sessions. Signing in and ticking the 'remember me' box 1 month or user logs out
plg_system_eprivacy This is created if the user consents to storing cookies on their device. It lets us know that the user has consented. Accepting cookies 1 year

How to manage cookies

You have the option to consent to accepting cookies when first browsing this website. Cookies are opt-in; we do not store cookies on your device unless you decide to accept them. You can choose to either accept or decline cookies via the banner at the bottom of the page. If you change your mind later, you can reconsider your choice through the cookie controls in the footer of each page.

You can also set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The North West Hypnotherapy Clinic website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

North West Hypnotherapy Clinic keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 13 September 2019.

How to contact us

If you have any questions about North West Hypnotherapy Clinic’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: This email address is being protected from spambots. You need JavaScript enabled to view it.

Or write to us at:

North West Hypnotherapy Clinic
Carnegie Library
361 Ormskirk Road
Wigan
WN5 9DQ

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that North West Hypnotherapy Clinic has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

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